Frequently Asked Questions

We know getting a website built can feel overwhelming, but it doesn’t have to be. Below you’ll find answers to the most common questions about how Zallo works, what’s included, and what to expect. If you’re still unsure, we’re always just a message away.

How do I send you my content?

Once you sign up, we’ll send you a super simple form where you can upload your text, images, logo, and anything else you want on your website. If you’re stuck or unsure what to send — no stress — we’ll guide you through it.

Will I be able to update the website myself?

Yes! Once your site is live, we’ll give you access so you can log in and make changes whenever you like — from updating text to swapping images or adding new info. And if you’d rather we do it, just ask.

How long does it actually take to build?

Once we have everything we need from you, your site will be ready to go live within 7 days. No dragging it out, no delays.

Can I talk to someone if I need help?

Absolutely. You’ll be paired with your own project manager who you can contact anytime via WhatsApp, text, phone or email. Real people. Real support. No call centres.

Is it really only £79/year? What’s the catch?

There’s no catch. Your £79/year covers hosting, domain, SSL, backups, and your website build. We believe in transparent, all-inclusive pricing, no hidden charges, no upsells. The only time you’d ever pay extra is if you wanted additional features or more than 4 pages.

What happens if I want to cancel?

If you decide not to continue after your 12-month term, you can cancel any time. Your domain and website are yours to keep, we’ll help you transfer if needed.

What if I don’t like the first version?

That’s okay! We build your site around your brand and preferences, and we’ll always send you a preview before it goes live. You can request any changes you need — we want you to love it.

Is the website mobile-friendly?

Yes — every site we build is fully responsive and works perfectly on phones, tablets, and desktops.

Do I need to buy a domain name or hosting?

Nope. Your domain name and ultra-fast hosting are included as part of the service. It’s all taken care of.

Why is the price so low compared to others?

We’ve streamlined the process and built strong partnerships with hosting and domain providers. That means we don’t need to charge huge setup fees, instead, we cover our costs through efficiency and scale. You’re paying only for what you need, without inflated agency pricing.

How do I know this isn’t a scam?

We’re a UK-based team with real people you can talk to via WhatsApp, phone, or email. You’ll also get a dedicated project manager who works with you one-on-one. We deliver your site in just 7 days, and you don’t pay a penny more than the agreed yearly fee. Not too sure, then give us a call, we’re real people!

How can you build websites so quickly?

We use professional design systems and proven frameworks. That means we don’t waste time reinventing the wheel, and we can pass those savings on to you.

Still have questions?

If you have any other questions or need further information, don’t hesitate to contact us. We are here to help you!

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